Miami Appliance Repair (305) 555-0134

Privacy Policy

Last updated: August 22, 2026

This policy explains what information Miami Appliance Repair (TODO Legal Entity LLC) collects when you use this website or contact us, how we use it, and the choices you have.

Information we collect

Service request forms. When you request service through our website, we collect the information you enter: your name, phone number, email address, appliance type, brand, a description of the issue, and your ZIP code.

Phone calls. Some phone numbers on this site are tracking numbers that help us measure which pages generate calls. Calls to these numbers may be recorded for quality and training purposes. Where required by law, you will hear a notice before recording begins.

Analytics cookies. We use Google Analytics 4 to understand how visitors use the site, such as which pages are viewed and how visitors arrive here. Google Analytics sets cookies and collects device and usage data as described in Google’s own privacy documentation. You can block these cookies in your browser settings without affecting your ability to request service.

How we use your information

We use the information you provide to:

  • Schedule and perform your appliance repair, including dispatching a technician to your address.
  • Contact you about your service request, such as confirming appointments, providing quotes, and following up on completed work.
  • Improve our website and service based on aggregate usage data.

When you submit our service request form, you agree to the following consent language, which appears on the form:

By submitting this form you agree to be contacted by phone, SMS, or email about your service request. Message and data rates may apply. Consent is not a condition of purchase.

You can withdraw this consent at any time by replying STOP to a text message or contacting us using the details below.

How we share your information

We share your information only as needed to serve you:

  • Service partners. Contracted technicians and dispatch staff receive the details needed to perform your repair, such as your name, address, phone number, and appliance information.
  • Service providers. Vendors that run our scheduling, call tracking, and analytics tools process data on our behalf under contractual limits.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

How long we keep your information

We keep service records for as long as needed to honor warranties, maintain business records, and meet legal obligations. Call recordings and analytics data are kept for shorter periods and then deleted or anonymized.

Your rights

Depending on where you live, including under the California Consumer Privacy Act (CCPA) and the Florida Digital Bill of Rights, you may have the right to:

  • Access the personal information we hold about you.
  • Delete your personal information, subject to legal retention requirements.
  • Correct inaccurate personal information.
  • Opt out of the sale or sharing of personal information. As noted above, we do not sell personal data.

To exercise any of these rights, contact us using the details below. We will verify your identity before acting on a request and respond within the time required by applicable law. We will not discriminate against you for exercising your rights.

Contact us about privacy

This policy is a placeholder pending review by an attorney and may change before final publication.